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AI assistants that answer customers, day and night

Chatbots for your website and WhatsApp that answer from your own documents, take bookings and orders, and pass the conversation to a person whenever they should.

CarePoint assistantReplies instantly, day and night
  1. Customer: Hi, can I see a skin doctor tomorrow evening?

  2. Assistant: Yes. Dr. Meera Shah has two slots free tomorrow. Which one works for you?

    5:30 pm6:15 pm
  3. Customer: 5:30 please

  4. Assistant: Done. Your appointment is booked for 5:30 pm and a confirmation is on its way.

  5. Added to calendar, WhatsApp sent
Example: a booking assistant connected to a clinic's calendar and WhatsApp.

Where it saves time

Common places businesses start. We help you pick the one with the biggest payoff.

  • Customer support

    Answer common questions about orders, returns, fees or timings instantly.

  • Appointment booking

    Show open slots, book visits and send reminders without a phone call.

  • Lead qualification

    Ask the right questions, capture details and send hot leads straight to sales.

  • Product help

    Guide shoppers to the right product, size or plan from your catalogue.

  • Internal helpdesk

    Let staff ask about policies, processes and documents in plain language.

  • Order status

    Look up an order or ticket and reply with the latest status.

How it works

  1. 1

    Gather your knowledge

    We collect your FAQs, documents, policies and product data.

  2. 2

    Build and connect

    The assistant is set up on your website and WhatsApp and linked to tools like your calendar or CRM.

  3. 3

    Test with real questions

    We test it on questions your customers actually ask and fix weak answers.

  4. 4

    Launch and improve

    Go live, review conversations each month and keep improving its answers.

What you get

  • Website chat widget and WhatsApp channel
  • Answers grounded in your own documents, with sources
  • Hand-over to a person with the full conversation
  • Booking, order or lead capture where needed
  • Hindi and English, plus other languages on request
  • Conversation history and monthly insights

Built with

  • Claude
  • Gemini
  • LangChain
  • WhatsApp
  • Supabase

We're model-agnostic: the right model depends on your task, budget and data rules, and you aren't locked to one provider.

AI you can safely trust with real work

The most common worries about AI are wrong answers, leaked data and surprise bills. Each one is designed out from the start.

  • A person approves key actions

    Payments, refunds, customer messages and record changes wait for approval until you choose otherwise.

  • Answers come from your data

    Assistants answer from your documents and show their sources, and say so when they don't know.

  • Your data stays private

    We agree upfront where data is stored and processed, and use providers and settings that don't train on it.

  • Running costs you can predict

    Usage limits, cost tracking and the right-sized model for each task, so the monthly bill holds no surprises.

Chatbots and assistants questions

Straight answers before you start.

Still have a question?

Ask us directly. A real person replies within 24 hours.

Will the chatbot make up answers?

It answers from your own documents and shows its sources. When it can't find a confident answer, it says so and hands the conversation to your team instead of guessing.

Can it work on WhatsApp?

Yes. We connect it through the official WhatsApp Business Platform, so customers can chat on the app they already use.

Does it understand Hindi?

Yes. Modern AI models handle Hindi, English and mixed Hinglish well, and we test it in the languages your customers use.

How do we keep its answers up to date?

You update the source documents or FAQ in a simple admin panel, and the assistant uses the new information straight away.

Tell us about your project

Share a few details and we'll come back with honest advice, even if we're not the right fit.

What happens next

  1. Step 1: We reply within 24 hours

    A real person reads every message and writes back.

  2. Step 2: 30-minute discovery call

    We talk through your goals, users, timeline and budget.

  3. Step 3: Written scope and fixed quote

    You get a clear plan and price before any work starts.

What do you need? (pick any)

Your details stay private. We'll sign an NDA before you share anything confidential.