Privacy policy

1. Information we collect

When you send an enquiry through our contact form, we collect the details you choose to give us:

• Your name and email address
• Your phone or WhatsApp number, if you add it
• Your budget range and the services you're interested in, if you select them
• The project details you write in the message box

If you use the live chat, we receive the messages you send and any name or email you choose to give, along with the page you were on when you started the chat.

Like most websites, our hosting provider may also record basic technical information such as your IP address, browser type and the pages you visit, to keep the site secure and working.

2. How we use it

We use your enquiry only to reply to you, understand your project, prepare a proposal and keep a record of our conversations. We don't sell your information or share it for advertising.

3. Cookies and analytics

We use Google Analytics to understand how visitors use the site so we can improve it. Analytics cookies load only after you allow them in the cookie banner, and you can change or withdraw your choice any time from “Cookie Settings” in the footer. Necessary cookies that keep the site secure and working are always on. We don't use advertising cookies.

The live chat is provided by tawk.to. Its widget stores cookies and similar data in your browser so your conversation stays open as you move between pages, and tawk.to receives technical details such as your IP address and browser to run the chat. tawk.to's own privacy policy covers how it handles that data.

4. Who we share it with

We share your information only with service providers that help us run this website and our business, such as our hosting provider, email service and live chat provider (tawk.to), and only as much as they need to do that work. We may also disclose information if the law requires it.

Links on this site to WhatsApp, social networks or AI assistants take you to those services, and their own privacy policies apply once you're there.

5. How long we keep it

We keep enquiries for as long as we need them to discuss or deliver your project and to meet legal and accounting obligations. You can ask us to delete your information at any time.

6. Your rights

Under India's Digital Personal Data Protection Act, 2023 and other applicable laws, you can ask us to:

• Tell you what personal information we hold about you
• Correct or update it
• Delete it, where we're not required to keep it
• Withdraw consent you've given us

To make a request or raise a concern, email nirmaancode@gmail.com. We'll reply within 30 days.

7. Security

We use reasonable technical and organisational measures to protect your information, including encrypted connections (HTTPS) and restricted access. No method of sending or storing data online is completely secure, so please don't send highly sensitive information through the contact form.

8. Children

This website is meant for businesses and adults. We don't knowingly collect information from anyone under 18.

9. Changes to this policy

If we change how we handle your information, we'll update this page and the date at the top.

10. Contact

Questions about this policy can be sent to nirmaancode@gmail.com.