Guides for building on the web
Plain-language guides on planning websites, building apps and using AI well, written from real project experience.
- Planning
- Web development
- AI
Latest articles
What to put in a website brief: a checklist for business owners
A clear brief gets you accurate quotes and a website that does its job. Here's what to include, with a checklist you can copy before you talk to any agency.
4 min read
- Web development
Website or web app: which one does your business need?
Websites share information, web apps let people get work done. Here's how to tell which you need, what each costs in time and effort, and when to build both.
3 min read
- AI
How AI chatbots answer from your own data, and when they're worth it
AI chatbots can answer customers from your own documents instead of guessing. Here's how that works in plain language, where it helps and where it doesn't.
3 min read
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